INTERACTIVE VOTING SYSTEMS FAQ

Do you have questions about Crowd Insight interactive voting systems rentals and sales? Learn everything you need to know right here in our comprehensive FAQ.

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.

Yes, we’ll ship your package anywhere that can accept deliveries. This applies to both voting system rental AND sales.

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Monday to Friday 9-5.

If you have a weekend event or conference where you think you will need support, let us know a few days in advance. We’ll make someone is available to assist you.

You certainly can. This often happens when event organisers by a system for a small event then they have a larger event a year later.

If you are polling 100 keypads or less, you can use the free polling/ voting software called Edivote100. This is available to download on as many computers as you like at www.edivote100.com

You will need full administration rights to install this. If you work for a large business with strict IT security, you may need your IT department’s permission to download this. If you’re voting system rental is a Full Hire or a Dry Hire, we will provide your license on one of our licensed laptops

Yes, every keypad and base station purchased from Crowd Insight is covered by a two year warranty. If anything stops working and you don’t know why, send it back to us. We’ll either repair it or send you a new one.

You can add polling slides to any existing presentation. You can even use your PPT template, so your polling slides blend in with all your other slides. Our polling software is a PowerPoint add-in, so you can format your voting slides with the colours and fonts of your choice.

Don’t risk using any internet reliant app when Wi-Fi at your venue is poor. It won’t reflect well on you or your event if it goes wrong. Our keypad systems are very popular alternative to apps because they don’t need Wi-Fi. They use their own radio signal, a bit like a roving microphone.

They range from 20 to 90 meters depending on the type of keypad you buy or hire. For more detailed information on specific keypads, go to our SALES page.

Yes there are plenty of videos on YouTube to get you started. For help programming your Edivote slides, click here. You will find plenty of videos made by our friends from Infowhyse, who created Edivote.

For help with Vevox, there is a dedicated You Tube channel, click here for a direct link.